Heart Bingo Review (2022): Is It a Scam or Legit Bingo Site?

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Overview
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If you live in the UK, then you’ve probably heard Heart Radio, right? Well, for those of you who don’t know, Heart Bingo is the official bingo, slots, and casino game of Heart Radio, and I’m so excited to be bringing you a detailed review of this online bingo betting platform and cover all its offerings.

Heart Bingo was established in 2010 and is run by Gamesys Operations Limited, a company registered in Gibraltar. They hold licenses from the UK Gambling Commission and the Gibraltar Gaming Commissioner, allowing Heart Bingo to provide Brits a safe and secure gaming environment.

The Heart Bingo online platform is impressive, with a responsive theme, impeccable design, and seamless navigation. User experience is a breeze, and everything is right where you expect it to be. The website also offers 24/7 customer support, and the only note I have is the lack of details about the software platform they run on and detailed info on the company. Otherwise, I liked everything I saw, and if online bingo and slots are your thing, you should like Heart Bingo.

Heart Bingo Highlights

No Deposit Offer: No
Welcome Bonus: Welcome Bonus Offer, spend £10, get a £50 bonus
Minimum Deposit: £10
Minimum Withdrawal: £10
Established: 2010
Free Bingo: Yes, one free bingo game per day
Deposit Methods: Debit cards, PayPal, Apple Pay
Bingo Software: Eyecon, Gamesys, IGT, NetEnt, WMS
Email Address: [email protected]
Phone Number: 0800 458 3360
Gambling Commission: UK Gambling Commission; account 38905, Gibraltar Gaming Commissioner (RGL.No 46)

Pros / Cons

  • Varied Bingo Games
  • Welcome Bonus Offer
  • High-Speed Loading Site
  • Excellent Mobile Use
  • 24/7 Live Chat Feature
  • Limited Info On The Company
  • Slow Withdrawal Process

Heart Bingo Games

Now that we’ve covered the more basic stuff, it is time to get to the good stuff and discuss the bingo games, slots, instants, and casino games you can play at Heart Bingo. No more ado, here is what you can play here at Heart Bingo:

Bingo Games

Heart Bingo’s bingo offer consists of 90-ball bingo, 80-ball bingo, and 75-ball bingo types.

heart bingo

The bingo page on the Heart Bingo site offers the popular bingo games, announcing the upcoming games, the number of players, and the price of the tickets. Some of the bingo rooms found here have appealing names like:

  • Candy Club
  • Bubble Up
  • Session Bingo
  • Weekly Special Coffee Shop
  • SuperLinks
  • Front Room
  • Picnic Time
  • Blox Bingo
  • Festival Time
  • The Crystal Maze Bingo
  • Bingo Winners Club
  • Mega Ball 100X

If you hover on a particular game, a More Info link will appear.

heart bingo

Once you click on it, a window will appear, showing you the details of the particular game and the playing instructions.

heart bingo

Even a complete novice can learn the game and how to purchase tickets with ease.

Slots

The slots offered by Heart Bingo are on a separate page listing the most popular slots games one can play here. I love the part where you hover on a game, and the More Info link appears along with a demo of the particular game. At this time, Heart Bingo has over 80 slots games on their roster, and some of the most popular ones are:

  • Double Bubble Jackpot
  • Tiki Island Jackpot
  • Paper Wins Newspaper Pays
  • Secrets of the Phoenix
  • Wonderland
  • Deal or No Deal
  • Rainbow Riches
  • Celebrity Riches
  • Starburst
  • DaVinci
  • Cleopatra

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Just like the bingo games, by clicking on the More Info link, you will be shown a page explaining the rules, coin sizes, features, pay lines, possible payouts, and more.

heart bingo

You can see the extra info on the Paper Wins slot game in the screenshot below.

Instants

I guess the instant games at Heart Bingo are listed on a separate page for more straightforward navigation.

heart bingo

The instants offer consists of eight scratchcard games. The page follows the same pattern; if you hover over the game, you will see a More Info link that takes you to a page with info on the game, instructions on playing it, and more.

Casino

As a part of the Heart Bingo offer, players get the chance to play casino games. These include roulette, blackjack, and poker in several versions.

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There are live versions of these games, which adds to the fun and excitement.

Poker

There is a separate page for poker games at Heart Bingo. It offers two different poker options: their Wild Seat Poker and Poker Tournaments.

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The Wild Seat Poker is a fresh variation of the Texas Hold‘Em, while the Poker Tournaments are live events scheduled several times a week.

Heart Radio

Since Heart Bingo is a part of Heart Radio, a well-known UK radio station, the main menu on the top has a link that says Listen.

heart bingo

If you click on it, you’ll be shown several playlists and the option to listen to the live Heart Radio program.

Heart Bingo Design and User Experience

A testament to the quality of an online platform is its design and user experience. This is an area where Heart Bingo excels. I really like the way the site is designed and set up, as all the menus are placed perfectly, and the site flows close to perfectly.

Website Design

The Heart Bingo online bingo betting platform has an impeccable design. The central theme is deep red with contrasting white fonts that are easy to note and read. The main menu is on top of the page, right below the brand’s logo.

An additional menu in the top left corner has quick links to the promotions page, the help and FAQ page, the Terms and Privacy pages, and the Play Responsibly section.

heart bingo

The top right corner is reserved for the log-in option and the Join Now option. Here you will note the white play button to hear the Heart Radio shows and playlists while you play your favorite games.

User Experience and Navigation

Heart Bingo has a very nice flow, as each menu item links to the correct page, greatly aiding in the navigation and improving the user experience. The platform has an excellent knowledge base to help each user provide a better gaming experience. The More Info links are available on every game—these aid by providing outlines and other vital facts about the games.

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The bottom of the website has badges and relevant links from supported payment methods, gambling helplines, and more. Here, you will find the links to the Heart Bingo social media profiles and the badges from this platform’s awards.

Mobile app and Mobile Use

Unlike many other competitors, Heart Bingo still does not have a mobile app. Instead, the central Heart Bingo platform is mobile-friendly. Each aspect of the site is optimized for mobile use and is compatible with every device with an HTML5 web browser.

There is no downloading anything; all the games are online and have an instant-play interface compatible with all mobile devices. It dramatically simplifies the use of Heart Bingo, as any member can log in on their smartphone or tablet and play their preferred games on the go.

Registration Process

The Join Now button on the top right corner of the page is where you can begin your registration process. To register to Heart Bingo, you will need to be at least 18 years old and be a resident of a country where online gambling is legal, and Heart Bingo provides its services.

Once you fill out the registration form with your vital info, you’ll be shown to your user account. You need to fill out the other details and make your first deposit to start playing the Heart Bingo games.

Bonuses and Promotions at Heart Radio

Like any other online gaming site, Heart Bingo has plenty of bonuses and regular promotions that entice players to join the platform and play for the chance to win the prizes. Here is a rundown of the most tempting bonuses and promotions you can find at Heart Bingo.

Welcome Offer

Every new member that joins the Heart Bingo site and deposits and wagers £10 on the platform will get £50 worth of free bingo tickets or 30 spins on their Paper Wins slots game.

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The welcome offer is eligible for the first 30 days from the initial deposit. Also, there are other terms and conditions and game restrictions that apply.

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Promotions

I was amazed by the promotional deals that Heart Bingo offers its members. Apart from the tempting new player bonus, different promotions run daily, weekly, and seasonally.

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heart bingo

The images below show the current promotions one can find at Heart Bingo, but these will change in a few days and weeks.

Refer A Friend Programme

The Refer a Friend program or RAF, as they call it on Heart Bingo, is a promo program where members who uphold the terms and conditions of the promo invite a friend to join the site. Once their friend joins Heart Bingo and deposits and wagers the requested funds, you will get a £20 that you can use to play the games.

Free Games

Heart Bingo has an even more exciting way of promoting its platform, and that is through its free game offer. Once a member makes a £10 deposit, they can play one of four free daily games. Every member gets one chance to win a prize through one of the daily free games.

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I find this a perfect strategy, as even though the prizes are not as high as the paid games, the free daily game can be an excellent way to kickstart their fun session at Heart Bingo.

Wagering Requirements

Yes, like all other online gaming platforms, Heart Bingo has wagering requirements in place for its members. For example, the wagering requirement states that a player needs to wager a minimum of 1 times the bonus value for some bonuses. I suggest you check the terms and conditions of every bonus before you accept it, so there are no disappointments later.

Deposit and Withdrawal Methods

Heart Bingo is among the online bingo betting platforms that have made it very easy for its members to make deposits to the website and take their winnings. Let’s see which methods are available.

Deposit Methods

A member needs to be logged into their account to deposit funds with Heart Bingo. From here, they can click on the Deposit button on the top of the homepage or go to My Account>Deposit Funds. From here, you can select the deposit option that works best for you and choose the sum you wish to deposit. The minimum accepted deposit is £10. The accepted deposit methods at Heart Bingo are Visa Debit, Visa Electron, PayPal, Maestro UK, MasterCard Debit, Apple Pay.

Withdrawal Options

The withdrawal process at Heart Bingo, even though it is simple, takes time. To make a withdrawal from Heart Bingo, you need to log into your account and find Withdraw in the My Account menu. Once here, you can select the amount you wish to withdraw and select the withdrawal method most suitable for you.

Heart Bingo only supports a “closed-loop” policy when it comes to withdrawals. It means that you can only withdraw via the same method you’ve deposited money to the platform. The minimal withdrawal amount from Heart Bingo is £10.

Safety and Security at Heart Bingo

Heart Bingo has also implemented safety and security measures, as is the industry standard. The platform has an SSL certificate to protect the data transfer to and from the platform. Also, to protect the user data, the platform has the proper encryption protocols. As an added layer of protection, the Heart Bingo employees don’t have access to the full payment details, as these get managed by a third-party service.

Upon reading the Heart Bingo privacy policy, I learned that they comply with the AML and KYC requirements and gather and use the essential user data permitted by law. The policy states that they use user’s personal data to provide better services and send marketing communications. Even though they state that they’ll do everything to keep user data private, they share it with several third-party entities to provide a customized user experience.

Licenses and Regulations

Heart Bingo is operated by Gamesys Operations Limited, operating as a part of the Gamesys Group, a company registered in Gibraltar. In Great Britain, the company is licensed and regulated by the UK Gambling Commission, according to the Gambling Act of 2005.

heart bingo

If you are using Heart Bingo in Great Britain, your use will be governed by this licence and regulated by the Gambling Commission of Great Britain. Heart Bingo also has a licence from the Gibraltar Gaming Commissioner, allowing the platform to provide services to people from other countries.

Fair Play

Heart Bingo runs on the Gamesys platform but also incorporates games from other providers. It ensures that the games are not rigged by using a Random Number Generator. The system is designed to provide completely unexpected results on each draw, ensuring the fairness of the games. The live games are broadcasted live, with the rules accessed prior to the start of the game; the payout tables are displayed wiring every relevant game console.

Heart Bingo Customer Support

I find that the customer service a company has in place plays a vital role in customer satisfaction. A company that provides swift replies to customer inquiries and is always there for its members is almost always better rated, and Heart Bingo excels in this aspect.

The Heart Bingo online bingo betting platform has excellent customer service with many channels to help members. The main site has a detailed knowledge and help center. I was impressed by the detailed answers, as I could find all the answers to my issues here.

heart bingo

heart bingo

I also tested the live chat option, which can be found as a Help button on the bottom right corner of the screen. The live chat feature activates when you send a message, and there is no appropriate answer in the FAQ section, and you opt to talk to a customer support agent. You need to leave a message, and you’ll be contacted by a representative very quickly.

Heart Bingo Restrictions

Since Heart Bingo is licenced by the UK Gambling Commission and complies with the KYC and AML policies, they can only provide services to members from the United Kingdom and the Republic of Ireland. Unfortunately, people from other countries are unable to play the Heart Bingo games.

Responsible Gaming

I like the fact that Heart Bingo openly promotes responsible gambling. Starting with a link in the main menu leading to a detailed page explaining all the responsible gambling tools, Heart Bingo promotes an entertaining platform; it works to ensure the comfort and satisfaction of the members. The platform has reminders and links to gambling helplines all over the place.

heart bingo

heart bingo

Heart Bingo has the following tools in place to promote responsible gambling, along with detailed instructions on how to implement each one:

  • Deposit Limit
  • Session Reminder
  • Account Cool Off
  • Account Self Exclusion

Our Verdict of Heart Bingo

I’ve tested and reviewed many online platforms, which gives me the experience necessary to recognize an excellent online bingo betting platform when I see one. Even though it is not an international conglomerate, the Heart Bingo platform provides an excellent bingo game offer for its members. It is accompanied by a set of fun slots, instants, casino games, poker, and more engaging games.

I like everything about them, from the impressive bingo rooms with detailed info on each one to the various slots and amazing live table games. The design is inviting; the theme is responsive; Heart Bingo can be played on almost all devices. The navigation is so smooth that even a complete novice can start playing almost immediately. The platform is legit as licensed by the UK Gambling Commission and provides a safe and secure gaming experience. Plus, you can listen to your favorite tunes piped through the Heart Radio link while you wait for your bingo numbers to be drawn.

FAQ

Is Heart Bingo a scam or a legit bingo site?

The UK and Gibraltar Gaming Commissions license Heart Bingo as a legitimate online bingo betting platform. The platform is a part of Heart Radio and is operated by Gamesys International Limited, a well-known and respected name in online gaming.

Can I play Heart Bingo from my country?

Due to legal reasons, only players from the United Kingdom and the Republic of Ireland are now eligible to play bingo and the other games provided by Heart Bingo. The platform’s licenses allow only residents from these countries, and unfortunately, people from the rest of the world don’t have access to the games.

Can I play Heart Bingo on my mobile?

Unlike other online betting platforms that have mobile apps, Heart Bingo does not provide such an app. Instead, the platform is optimized for mobile use, and you can open it and play any Heart Bingo game on a variety of devices.

What types of Bingo can I play at Heart Bingo?

At this time, Heart Bingo has 90-ball, 80-ball, and 75-ball bingo game types organized in several different bingo rooms with different themes.

Where can I find my bonus on Heart Bingo?

To see if you have won any bonuses or to see the amounts you have left from a bonus, you can click Menu>My Account>History>Reward History. Here you will see the records for any bonus you’ve received in the last 30 days.

What are the minimum withdrawal and deposit funds at Heart Bingo?

The minimum accepted deposit at Heart Bingo is £10. The minimum allowed withdrawal from the Heart Bingo platform is £10.

How many free spins do I get with Heart Bingo?

The welcome offer states that every new member is eligible for a £50 bingo bonus or 30 free spins on their Paper Wins slots game. The members get to select the option that works better for them. Still, on occasion, the Chat Hosts will grant additional free spins or another promo to loyal players.

Does Heart Bingo have wagering requirements?

Yes, like all online bingo betting platforms, Heart Bingo also has qualifying and wagering requirements related to every bonus and promo deal. To be clear on the terms and save yourself from disappointment later on, I suggest you read the fine print before accepting the bonus.

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