Jackpot City Casino Review & Rating
Leo Coleman- Updated on March 27, 2024
- Fact-checked by Christian Howells
- Website: jackpotcitycasino.com
- Online Since: 1998
- Min. Deposit: EUR/USD 5
- Payout Speed: Between 24 hours (e-wallets) and 5 days (bank transfers)
- Languages: Czech English Finnish French German Greek Italian Japanese Latvian Norwegian Polish Portuguese Russian Spanish Swedish Turkish Italian Norwegian Chinese Japanese15+
- Licenses: Malta Gaming Authority Kahnawake Gaming Commission
- US Players: Not Accepted
- Payment Methods: Visa MasterCard EcoPayz Skrill NeoSurf Neteller Paysafecard2+
- Platforms: Windows Mobile Android iOS
- Customer Support: Live Chat Email
Being in the industry since 1998, JackpotCity Casino firmly established itself as a prominent player in the competitive landscape of online casinos. In this review, we have meticulously examined the features and performance of JackpotCity Casino to determine if it lives up to its esteemed reputation. With thorough testing across multiple devices and platforms, we have explored its gaming options, speed, payment methods, safety, and security, leaving no stone unturned. Our analysis aims to provide you with an accurate assessment of JackpotCity Casino’s functionality, empowering you with the knowledge needed to navigate the thrilling landscape of online gambling with confidence.
Having conducted a thorough assessment of JackpotCity Casino, we are thrilled to unveil our findings. This esteemed online casino surpasses expectations in multiple areas, solidifying its position as a leading contender in the industry. Boasting an extensive collection of games and a seamless user experience, JackpotCity Casino caters to both thrill-seekers and those seeking superior quality. However, we have also identified areas where potential improvements could enhance the overall experience.
Embark on a journey with us as we navigate through this comprehensive exploration of JackpotCity Casino, empowering you with the essential insights to make well-informed choices within the exhilarating realm of online gambling.
Quick Jump ⇣
- JackpotCity Casino Bonus Offers and Promotions
- ✍ How to Register to JackpotCity Casino Online
- Easy Registration Process – Get Started:
- Personalize Your Gambling Experience – Create Your Username, Set Currency, and Confirm Your Identity:
- Claim Your Treasure – Choose a Deposit Method and Grab Your Welcome Bonus
- Ignite the Adventure – Explore the Exciting World of JackpotCity Casino
- Jackpot City Casino Restricted Countries
- Design and Usability
- JackpotCity Casino Games Overview
- Deposit and Withdrawal Options
- Service and Customer Support
- Best Alternatives to JackpotCity Casino
- Final Thoughts: Is JackpotCity Casino Safe?
- FAQ
- Over two decades in the gambling industry
- A wide range of payment methods available
- Fantastic mobile casino
- Over a dozen languages supported
- Customer support available around the clock
- No phone support
- Not Available for UK and US players
- No in-depth details about the promotions
In my personal experience, JackpotCity Casino stood out with its wide game selection and attractive promotions. Powered by Microgaming, the casino offers a variety of slots and table games, although Live Casino games were missing. The banking options were convenient for me, with no additional fees, but cryptocurrency support was not available. Customer service was responsive, albeit limited to logged-in players for live chat. Despite a slightly cluttered website layout, the user interface within the casino lobby was well-designed, allowing me to easily navigate. Mobile compatibility was excellent, offering a dedicated app and optimized browser version, ensuring a seamless gaming experience on the go.
Overall, JackpotCity Casino delivered an enjoyable and diverse gaming experience. While there were areas that could be improved, such as the absence of Live Casino games and the website layout, the overall package provided a satisfying online gambling experience for me.
JackpotCity Casino Bonus Offers and Promotions
Bonus offerings play a crucial role in attracting and rewarding players. From enticing welcome bonuses to exciting promotions and loyalty programs, these bonuses enhance the overall gaming experience and provide additional opportunities to win. Even though JackpotCity Casino doesn’t provide much detail about its bonus offerings, here’s what we found out:
- Welcome Bonus
If you decide to sign up with JackpotCity Casino, you can look forward to a very generous welcome bonus available for all new players. Every new player is welcomed with a sign-up bonus worth up to €/$1600. This is a deposit match bonus, meaning that you have to deposit a certain amount of money to claim it. This offer is divided into four separate deposit bonus rewards, as illustrated in the table below:
| Deposit | Bonus Amount | Minimum Required Deposit |
|---|---|---|
| 1st Deposit | 100% Deposit Match, up to €/$400 | €/$10 |
| 2nd Deposit | 100% Deposit Match, up to €/$400 | €/$10 |
| 3rd Deposit | 100% Deposit Match, up to €/$400 | €/$10 |
| 4th Deposit | 100% Deposit Match, up to €/$400 | €/$10 |
| Available to all new players. Must be 18+ to play. No bonus code required. Various T&Cs apply. | ||
From the moment you sign up, you have seven days to claim the welcome bonus. The bonus money is subject to a minimum wagering requirement of 70x before you can withdraw it from the casino. In terms of exact wagering contribution of different types of game, this is what you can expect from each game available in their library:
- Slots, Keno and scratch card games – 100%
- Table poker, blackjack, roulette, video poker – 8%
- Classic Blackjack, All Aces video poker, al Jacks or Better video poker – 2%
- Baccarat, craps, Red Dog, Sic Bo, Progressive Jackpots – 0%
- Daily, Weekly, Monthly Offers
JackpotCity’s welcome bonus is just the tip of the iceberg when it comes to promotions. The casino offers a variety of monthly, weekly, and daily deals that range from free spins to cashback offers. The promotions are listed on a calendar, which can be accessed after signing up.
The casino’s bonus offerings can change frequently, so it’s best to check out the site to see what’s available. While the casino could be more transparent about its existing player bonuses, it appears to keep an element of surprise by revealing limited details to non-members.
- JackpotCity Casino VIP Club
The casino has created a six-tier loyalty reward system for its VIP players. When you sign up with them, you start at the Bronze tier and are rewarded with 2500 loyalty points the moment you register an account at the site. Besides Bronze, there are a total of six tiers, including Silver, Gold, Platinum, and Privé.
Every time you deposit or play at the casino, you will get a certain amount of loyalty points. By collecting loyalty points, you can progress through the tiers and enjoy increasingly beneficial advantages at the casino. Additionally, when you amass enough points, you can redeem them for bonus credits you can spend on your favorite casino games. Overall, the JackpotCity Casino VIP Club is very well-thought-out and offers players additional play through value for their money.
| Welcome Bonus | Up to $1600 for the first four deposits |
|---|---|
| Timely Offers | Bonus credits, free spins, cashback offers |
| VIP Program | Yes |
✍ How to Register to JackpotCity Casino Online
Easy Registration Process – Get Started:
Credit: Jackpot City Casino
Personalize Your Gambling Experience – Create Your Username, Set Currency, and Confirm Your Identity:
Credit: JackpotCity Casino
Claim Your Treasure – Choose a Deposit Method and Grab Your Welcome Bonus
Ignite the Adventure – Explore the Exciting World of JackpotCity Casino
Jackpot City Casino Restricted Countries
Due to licensing requirements and restrictions, players from certain regions and countries can’t register with this online gaming site. If you’re from any of the following territories, you won’t be able to access JackpotCity Casino:
The best way to check accurate and up-to-date information is to visit JackpotCity Casino’s T&Cs page, which is regularly updated and covers all the legal aspects of gambling you should be aware of before you play. With all of this said, keep in mind that laws and regulations can change at any point.
Design and Usability
When it comes to design and usability, the site is well-organized and easy to navigate, with all the important tabs in sight. However, once you sign up, the interface changes and certain sections like the mobile section become inaccessible. For inexperienced players, the interface may be overwhelming and confusing at times.
Jackpot City Casino App on Your Mobile
The experienced online gambling platform has kept up with the latest trends and technological advancements by creating a mobile gaming platform accessible through mobile devices’ browsers and dedicated mobile apps for Android and iOS users.
The mobile app offers more content than the web-based version. However, not all payment methods available for desktop users are accessible on mobile devices, and the game library is more challenging to navigate on mobile devices compared to the desktop. Despite this, players can still enjoy the platform on the go without downloading any apps.
Credit: JackpotCity Casino
JackpotCity Casino Games Overview
If you’re looking for a diverse library of games, few casinos can match what JackpotCity is offering. With an ever-growing library of 660 casino games, you’ll never run out of choices. Powered by industry-leading providers such as NetEnt, Microgaming, and Pragmatic Play, the casino has a well-rounded game library of live casino games, table games, poker, and slots. Of course, the latter takes up the most space in their portfolio, with over 500 unique games available to choose from.
- If you’re a player who likes to chase big wins when gambling online, you’ll be glad to hear that JackpotCity Casino definitely lives up to its name, and features some of the best progressive jackpot slots on its platform. This includes the hugely popular Mega Moolah and Mega Moolah Isis, as well as Treasure Nile and King Cashalot.
Credit: JackpotCity Casino
- In terms of table games, there are also quite a bit of options to choose from. You can play single-player games or decide to enter a tournament and compete for big prizes against other players. Currently, there is a little over 90 casino table games, including several live casino titles.
JackpotCity Live Casino
JackpotCity Casino offers a solid but not too impressive live casino section. There are currently over a dozen games available in their live casino library. Although there aren’t many live casino games, the diversity of options is good, and the quality is the best possible. JackpotCity casino has also managed to include at least one of each of the most popular live casino games, including:
- Roulette
- Blackjack
- Hold’em Poker
- Baccarat
- Super Sic Bo
- 3 Card Poker
- Deal or no Deal
While the selection is fairly small and doesn’t take much time to go through it, the total lack of filters in the live casino section is a bit disappointing. As of writing this review, their live casino platform is powered exclusively by one of the leading live casino game providers, Evolution.
Deposit and Withdrawal Options
If you like having a wide array of payment options when playing online, then JackpotCity Casino has got you covered, regardless of which payment method you prefer using.
We’ve included the most popular payment methods in the table below:
| Payment Method | Available for Deposit | Available for Withdrawal |
|---|---|---|
| Visa | Yes | Yes |
| Visa Debit | Yes | Yes |
| Visa Electron | Yes | Yes |
| MasterCard | Yes | Yes |
| Maestro | Yes | No |
| PayPal | Yes | Yes |
| Skrill | Yes | Yes |
| Neteller | Yes | Yes |
| Paysafecard | Yes | No |
| Bank Transfer | Yes | Yes |
| Bank Wire | Yes | No |
JackpotCity Casino Deposit and Withdrawal Timeframes
As is the case in most online casinos, deposits get processed almost instantly. In terms of withdrawals, there is no precise information on withdrawal times. But, we’ll give you a ballpark estimate of how long you can expect to wait depending on what payment method you select:
- E-wallets – Between 24 and 48 hours
- Bank Transfers – From 2 to 5 days
- Credit and Debit Cards – Between 3 and 7 days
Service and Customer Support
JackpotCity Casino offers customer support around the clock through 24/7 live chat and email. The email support is suitable for non-urgent questions, while live chat is ideal for quick replies. The casino also has an FAQ section covering around two dozen common queries. However, there is currently no phone support or callback option available.
| Customer support availability | 24/7 |
|---|---|
| Live chat | Yes |
| Email address | [email protected] |
| Telephone Support | No |
Best Alternatives to JackpotCity Casino
In addition to exploring Spin Casino, it’s essential to consider alternative options that cater to different preferences and requirements. In this section, we will present our top 3 alternatives to JackpotCity Casino: Spin Casino, 22Bet, and 888Casino. Let’s compare their unique features and advantages in the realm of online casino platforms.
| Platforms | Availability | Game Options | Payment Methods | Customer Support |
|---|---|---|---|---|
| Jackpot City Casino | Worldwide | 500+ | Visa, Mastercard, EcoPayz, Paysafecard, Apple Pay, MuchBetter, Neosurf, Skrill, Neteller | Email, Live chat |
| Spin Casino | Worldwide | 550+ | Visa, Mastercard, Skrill, Bitcoin, Bank Transfer, PaysafeCard | Email, Live Chat |
| 22Bet | Worldwide | 3000+ | Visa, MasterCard, Neteller, ecoPayz, Paysafecard, Skrill, Bank Transfers, Cryptocurrency | Email, Live chat, Phone |
| 888Casino | Worldwide | 200+ | Visa, Mastercard, Apple Pay, PayPal, Trustly, Paysafecard | Email, Phone |
Final Thoughts: Is JackpotCity Casino Safe?
From the available payment methods and supported languages, it’s clear to see that JackpotCity Casino specifically targets a few main markets. Canada is by far in the first place, followed by Germany, New Zealand, and Ireland. Aside from these target countries, the casino accepts players from all over the world. However, US and UK players can’t sign up with this site.
There are a few slight improvements the casino could make going into the future. The most notable issues we had are regarding the lack of phone support and not enough transparency in their bonus and VIP offers.
Still and all, there are no significant flaws that would deter players from signing up with this industry veteran. It’s a trustworthy and time-tested site that has a lot of good content to offer. In terms of licensing, they are fully licensed and regulated by the Malta Gaming Authority. The casino is also certified by eCogra and has a detailed and transparent security policy available on its site. It offers a very generous sign-up bonus and follows it up with regular deals if you decide to continue playing. Regardless if you’re an experienced high roller or a beginner just starting, JackpotCity Casino is the place to be.
FAQ
Is JackpotCity Casino safe to play at?
Yes, JackpotCity Casino is a legit online gambling site. They are one of the veterans of the online casino scene and have been in business since 1998. In terms of licensing, they are fully licensed and regulated by the Malta Gaming Authority. The casino is also certified by eCogra and has a detailed and transparent security policy available on its site.
Who Owns JackpotCity Casino?
JackpotCity Casino is owned and operated by Bayton Ltd, a Maltese registered company licensed under the Malta Gaming Authority. Bayton Ltd is a reputable and trusted company that operates nearly a dozen online casinos aside from JackpotCity. This includes popular sites such as Ruby Fortune Casino and Spin Palace.
Does JackpotCity Casino accept PayPal?
Yes, JackpotCity Casino provides its customers with the option of making PayPal transactions on the site. That being said, the availability of this payment method will vary depending on your location, as there are some country restrictions.
What’s the Minimum Deposit to Claim the JackpotCity Casino Welcome Bonus?
JackpotCity Casino promises a huge bonus to all of its new sign-ups, worth up to €/$1600 in free bonus money. To trigger this bonus, you must deposit a minimum of €/$5 on your first transaction and opt-in for the bonus offer.
Can I play games at JackpotCity Casino for free?
Yes, you can play most of JackpotCity Casino games for free in demo mode without having to deposit into the casino. That said, to enjoy all of their free casino games, you will first need to register an account. You can do this in just a few steps, by following the instructions we provided you with on this page.
Can I play JackpotCity Casino games on my phone?
JackpotCity has created dedicated apps for both Android and iOS users, so you can play all of their most popular games while on the go. If you wish, you can also access their website directly from your mobile browser and avoid downloading any apps.
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